To All Stein Mart Vendors,
An important aspect of Stein Mart’s Vendor Performance program is to provide our vendors with immediate feedback when we detect deviations from our business requirements. In an effort to insure all related issues and questions are resolved in a timely manner, Stein Mart requires all vendor correspondence related to any performance warnings or Business Recovery Charges to be initiated within 120 days of the SHIP DATE. Requests to review data or reverse Business Recovery Charges older than 120 days from the SHIP DATE will be denied.
All correspondence relating to vendor performance issues must be emailed to firstname.lastname@example.org. In this note, please reference your vendor name and number, the Business Recovery Charge number, and points you would like us to consider when reviewing your charges.